(4.5 / 5)1965+ Ratings

SpaFinder Reviews

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Overall Rating

4.5
6 Reviews
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About SpaFinder

Spafinder.com is a platform that offers a variety of beauty and wellness products and services. The site features a Beauty & Wellness Product Shop where customers can purchase health and beauty wellness products from brands such as Circadia, Farmhouse Fresh, Coola, and more. Customers can use their Spafinder Gift Card like a standard credit card to make these purchases.

In addition to products, Spafinder.com also provides services at spas, salons, pilates studios, and other wellness-oriented businesses. Customers can use their Spafinder Gift Card to pay for these services. The services offered include massages, haircuts, manicures, detoxes, reiki, reflexology, micro-needling, facials, and more.

The platform also allows customers to find a spa, salon, or fitness class near them. They can search for a location, sort by distance or rating, and look for special offers nearby. Customers can book the service or class they want online or over the phone, and then bring their gift card for payment.

In summary, Spafinder.com is a comprehensive platform for beauty and wellness products and services, making it easy for customers to find and book the services they need, and purchase the products they want, all in one place.

SpaFinder Pros & Cons

Pros and Cons of SpaFinder

Pros

  • Wide Acceptance: SpaFinder gift cards are accepted at thousands of spas and wellness locations, providing flexibility for users.
  • Variety of Services: Offers access to a diverse range of spa treatments, fitness classes, and wellness products.
  • User-Friendly Platform: The website allows easy searching for services based on location, treatment type, and special offers.
  • Discounts and Promotions: Regularly features discount codes and special offers, making spa experiences more affordable.

Cons

  • High Fees for Businesses: SpaFinder takes a 20% commission from participating spas, which can be a deterrent for some businesses.
  • Mixed Reviews: Customer experiences vary, with some reporting dissatisfaction with the service or treatment quality at certain locations.
  • Potential for Discount-Seeking Clients: Some businesses express concern that SpaFinder attracts clients primarily interested in discounts rather than quality service.

SpaFinder Coupon & Discount Codes

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SpaFinder Customer Reviews (6)

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Liane Ruest
Liane Ruest
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Feb 7, 2023
David Yeager
David Yeager
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Feb 7, 2023
Zerbino Durepos
Zerbino Durepos
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Feb 6, 2023
Yolande Gingras
Yolande Gingras
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Feb 6, 2023
Harley Connor
Harley Connor
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Feb 6, 2023
Natalie Hicks
Natalie Hicks
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Feb 4, 2023

SpaFinder Customer’s Q&A

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SpaFinder Features and Benefits

Key features and benefits of spafinder.com include:

  • Multi-Use Cards: These cards can be used at all participating Spafinder locations. If there are any funds left on the card after a service, the remaining funds can be used towards other services at different locations.
  • Single-Use Certificates/Cards: These are for one-time use and do not expire or lose value over time.
  • Online and Mobile Presence: Spafinder has a strong online and mobile presence, making it easy for users to find and book services.
  • Gift Cards: These are often gifted from family, co-workers, friends, and employers, and can be used as company incentives.
  • Reviews: Customers who receive great service can go online and give the business a 5-star review, attracting additional customers.
  • Healthy Cuisine and Luxurious Treatments: Spafinder offers healthy cuisine options and luxurious treatments for a complete wellness experience.

Remember, experiences can vary from user to user. Always check reviews and do your research before making a decision.

SpaFinder Pricing

Pricing Information for SpaFinder

SpaFinder offers gift cards that can be purchased in various amounts, typically ranging from $25 to $500. Customers can also combine multiple gift cards for a total value of up to $2,000.

For spa treatments, the expected price ranges are as follows:

  • $50 to $75: Spa manicure, pedicure, or waxing
  • $100 to $150: Massage, facial, or body treatment
  • $125 to $150: Specialty massages such as hot stone massage
  • $200 to $350: Two or more services at most spas
  • $350 and up: Half-day and full-day packages

Prices may vary based on the spa's location and type. Resort and luxury urban hotel spas tend to have higher pricing.

Payment Method

Payment Methods at SpaFinder

SpaFinder accepts several payment methods for transactions:

  • Credit Cards: Standard credit card payments are accepted, including Visa, MasterCard, American Express, and Discover.
  • Gift Cards: SpaFinder gift cards can be used for purchases. Customers can choose to pay the full amount with the gift card or split the payment between the gift card and another method.
  • Buy Now, Pay Later: Customers have the option to use Zip, which allows payments to be made in four installments over six weeks.

This variety of payment options ensures flexibility and convenience for customers shopping at SpaFinder.

SpaFinder FAQs

FAQ

SpaFinder Return Policy?

Return Policy Overview

Items from the Spa Shop are eligible for returns up to 30 days after the purchase date. The product must be unused and in its original packaging.

Exceptions include:

  • Perishable items
  • Gift cards
  • Certain intimate apparel items, which are ineligible for returns.

For items received as gifts, they can be returned for a gift credit in the store.

FAQ

How To Open A SpaFinder Account?

To open an account on spafinder.com, follow these steps:

  1. Navigate to spafinder.com.
  2. Click on the Spafinder navigation icon from any page of the site.
  3. Register using Google or Facebook for 1-click signup, or provide your email separately.
  4. A confirmation email will be sent. Click through to customize your Spafinder experience.
  5. Click the "Newsletter" section to choose your preferred emails.
  6. Explore other sections to review the Message Center, add a Password, and even add a personalized avatar on "My Account".

Remember, this is just the beginning! Enjoy exploring the site and its features.

FAQ

SpaFinder Alternatives

Here are the top alternatives to spafinder.com:

  1. spaweek.com: Shop the spa & wellness gift card! Use at over 9,000+ locations & towards 1000+ products & services. Find massages, facials, fitness classes & more + never expires.
  2. elementsmassage.com: Elements Massage provides custom massages at an affordable price to improve your health and overall well being. Discover more about our promise today!
  3. spas.about.com: Balance indulgence with wellness on the world's best spa getaways, yoga retreats and fitness trips.
  4. holisticsilk.com: Home of the world's best sleep mask. Truly effective wellness products for sleep, beauty and relaxation. An instant retreat whenever needed.
  5. woodhousespas.com: Our award-winning day spas provide a tranquil, transformational environment. With over 80 locations, we're conveniently located near you. Our signature services include skin care, facials, massages, body treatments, manicures, pedicures, and waxing.

Please note that these alternatives were ranked by their affinity to spafinder.com in terms of keyword traffic, audience targeting, and market overlap. They offer a variety of services similar to those found on spafinder.com. Always remember to check the legitimacy and reviews of these sites before making any purchases or bookings.

FAQ

Spafinder.com Return Policy?

Spafinder.com has a specific Return Policy and Shipping Policy.

Regarding the Return Policy, unfortunately, Spafinder is unable to process returns or reimburse any payment transactions on Spafinder Gift Cards or other purchases from Spafinder, including club memberships, except in the event that an item is damaged during shipment. If an item is damaged during shipment, a Spafinder customer service representative should be contacted to arrange for a replacement.

As for the Shipping Policy, Spafinder ships from its Downers Grove, Illinois, fulfillment center using FedEx and US Postal Service as its preferred carriers. There are several shipping options and estimated delivery times. Shipments going to Hawaii or Puerto Rico must be shipped using either Expedited or Express service. A signature is required on all Spafinder Gift Card deliveries unless this requirement is waived. This option can be selected on the Shopping Cart page when setting shipping preferences. Gift card orders are shipped Monday through Friday, with the exception of holidays on which the Spafinder office is closed. Gift card orders are not processed on weekends or holidays. Gift card orders must be placed by 5:45 a.m. EST, and processing time usually takes one to two business days. For immediate delivery, an eGift Card can be sent. Product purchases may be shipped from a different fulfillment center and may be subject to different delivery schedules. Spafinder is not responsible for lost or mis-delivered orders.

FAQ

How can I contact SpaFinder?

You can get support via their phone number: 1-844-208-0169.
FAQ

What are SpaFinder's business hours for customer support?

Customer support is available 10 a.m. to 11 p.m. ET, 7 days a week.
FAQ

How can customers check the balance on their SpaFinder gift card?

Customers can pick the type of Spafinder Gift Card they’re holding; then follow the instructions to get their card’s balance.
FAQ

How should customers use their SpaFinder gift card for the best spa experience?

Customers should be sure to use the card balance for their scheduled treatment for the best spa experience.
FAQ

What should customers do if their total bill exceeds the card balance on their Spafinder gift card?

If a customer's total bill exceeds the card balance, they can pay the remaining balance with another form of payment.
FAQ

About Spafinder.com Payment Method?

Spafinder.com offers a Multi-Use Card that customers can present at the time of payment. The card can be swiped or manually entered into the business's Point of Sale (POS) system. The transaction amount is automatically debited from the balance on the gift card. The payment is received within approximately two business days through the business's merchant processor. The payment will appear on the business's statement as "Private Label". This process is similar to how other product types like Visa Signature, Visa Debit, etc., are processed. If there is a need to check the balance of the card at the POS, the card can be swiped or manually entered into the system. Alternatively, the balance can be verified by calling 855-521-1743 or visiting the Spafinder website. Please note that the card cannot be reloaded, and most POS systems should allow for manual entry. However, the Spafinder Partner Portal only supports Spafinder Single-Use Cards and does not support the redemption of Multi-Use Cards if keyed in on the portal due to an issue with the POS system.

FAQ

About Spafinder.com Popular Products and Services?

Spafinder.com is a platform that connects users with wellness services and products. It offers a wide range of services including massage, beauty, fitness, and health. Users can find services such as Aromatherapy, Ayurveda, Couples Massage, Deep Tissue Massage, Hot Stone Massage, Lomi Lomi Massage, Lymphatic Drainage Massage, Nordic Spa, Prenatal Massage, Reflexology, Reiki Healing, Shiatsu Massage, Sports Massage, Swedish Massage, and Thai Massage.

In addition to massages, facial services are also available, including Acne Facial, Anti-Aging Facial, Botox, Deep Cleansing Facial, Elemis Facial, Exfoliating Facial, Men’s Facial, Microdermabrasion Facial, Oxygen Facial, Rosacea Facial, and Sensitive Skin Facial.

For those interested in hair and nail services, Manicure & Pedicure, Haircuts And Color, Blow Dry Bars, Laser Hair Removal, and Paraffin Wax Waxing are offered.

Fitness and health classes such as Acupuncture, Barre, Boot Camp, Chiropractor, Crossfit, Detox, Fitness, Meditation, Personal Training, Pilates, Qi Gong, Spinning, Tai Chi, Yoga, Hatha Yoga, Hot Yoga, Kundalini Yoga, Weight Loss, and Zumba are also available.

In terms of products, Spafinder offers a variety of health and beauty wellness products from brands like Circadia, Farmhouse Fresh, and Coola. Users can use their Spafinder Gift Card to purchase these products. The platform also partners with top hotel and bespoke spa brands.

Please note that this information is subject to change and it's always best to check the official website for the most up-to-date information.

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